Refund Policy
Refund Policy
Due to the nature of our products, we do not accept physical returns. However, your satisfaction is our priority.
When You Qualify for a Refund:
- Item arrived damaged or defective
- Wrong item was delivered
- Item was lost or not delivered
How to Request a Refund:
Email us at christinab1681@gmail.com within 30 days of delivery with:
- Your order number
- Photos or video of the issue
We'll review your request within 2-3 business days and issue a refund to your original payment method if approved.
Non-Refundable:
- Change of mind
- Incorrect shipping address provided by customer
- Items damaged due to customer misuse